Govt. of India launches WhatsApp chatbot to answer COVID-19 queries

By Akshay Kedari  | Date: 2020-03-23

Govt. of India launches WhatsApp chatbot to answer COVID-19 queries

The Indian Government has finally decided to put its foot down on fake WhatsApp news as its Ministry of Health plans to collaborate with WhatsApp to launch a helpline number for offering COVID-19 related information. The helpline’s main focus would be to educate people about this pandemic and resolve people’s doubts pertaining to this disease.

With this launch, WhatsApp users across India can contact the Health Ministry on +91 9013151515 to verify any uncertain information on treatment practices and precautionary measures, or to just attain credible information on COVID-19.

In order to contact this helpline, citizens would require to the save the WhatsApp number in their contacts and message “Hi” to initiate the chat. As a basic move, the chatbot would quickly prompt a list of frequently asked questions or ask users to type in their query. Depending on the question, users would receive accurate information in the form of infographics, texts or videos.

Incidentally, Google has also made some changes in its search page in India with the campaign “DO THE FIVE. Help stop coronavirus”. The campaign comprises a link to the Ministry of Health page, giving users access to important information on the current pandemic along with real-time information on the number of positive cases, their location and registered deaths.

As per an official statement, the Government of India is exploring possible technology solutions to deal with the obstacles faced while countering Covid-19. Big Tech giants have approached the government with some suggestions to help create awareness. While the Google initiative was launched recently, talks are on for partnering with other platforms like WhatsApp and Facebook, said that statement.

For the record, India is one of the largest markets for search engine giant Google. With around 400 million users, the country has emerged as the largest market for WhatsApp. Meanwhile, Facebook has over 260 million users in India, claim reports.

Source Credit: https://economictimes.indiatimes.com/tech/internet/govt-launches-chatbot-on-whatsapp-to-create-awareness-about-coronavirus-curb-misinformation/articleshow/74750648.cms

About Author

Akshay Kedari     aeresearch.net

Akshay Kedari

A qualified computer engineering graduate, Akshay Kedari takes pride in having his way with words. Following his passion for content creation, he writes insightful pieces on aeresearch.net and a few other portals. Also endorsed with a short-term experience in web deve...

Read More >>

More News By Akshay Kedari

Google Fi confirms data breach, leaking millions of customer’s data

Google Fi confirms data breach, leaking millions of customer’s data

By Akshay Kedari

Google Fi, Google's cell network operator, has reportedly revealed a data breach, which is most likely related to the T-recent Mobile's security disaster, which allowed hackers to leak millions of customers' personal information. The p...

European semiconductor giant ASML forecasts a sales surge for 2023

European semiconductor giant ASML forecasts a sales surge for 2023

By Akshay Kedari

Dutch semiconductor company ASML has reportedly forecast a revenue jump for the year 2023 as the global semiconductor industry anticipates a reacceleration of growth during the second half of this year. According to the firm, its net sales  f...

Interfor Corporation acquires 100% equity interest in Chaleur Forest Products

Interfor Corporation acquires 100% equity interest in Chaleur Forest Products

By Akshay Kedari

Following this funding, Interfor's long-term debt will hold a weighted average interest of 5.30% Interfor registered a Net Debt to the Invested Capital ratio of nearly 10% as of October 31, 2022 Interfor Corporation, one of the world...

ESR's ARA and Export-Import Bank of China partner in a deal worth US$1B

ESR's ARA and Export-Import Bank of China partner in a deal worth US$1B

By Akshay Kedari

Leading real estate services and investment company, ESR Group Limited, has recently announced that its exclusively-owned subsidiary, ARA and the Export-Import Bank of China have inked a breakthrough collaboration in a deal worth USD 1 billion infras...

Circularise nabs $11M to bring circular economy to industrial supply chains

Circularise nabs $11M to bring circular economy to industrial supply chains

By Akshay Kedari

Leading software platform, Circularise recently announced that it has raised $11.3 million (€11 million) in funding as part of its Series A round in a bid to advance its mission to bring a circular economy to industrial supply chains. The fun...